Ada

Toronto, Ontario, Canada

Ada is an AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

According to our data, Ada ranks 48th among the live chat software we track.
It has 0.3% of the live chat market share and is present on 0.01% of all websites.

πŸ’Έ Pricing

On request

πŸ“Š Rankings and Market Share

πŸ† Ada Awards

⚑ Sites Using Ada

We have data on 356 websites that use the Ada live chat software solution. Here is a list of some of the top ranked ones.

The highest rated site using Ada is pinterest.com.

#WebsiteRankCountryLanguage
1 pinterest.com #15 English
2 tcgplayer.com #1,794 United States English
3 kucoin.com #5,680 English
4 articulate.com #5,920 United States American English
5 printify.com #5,995 American English
6 digicert.com #7,127 United States American English
7 amway.com #7,148 United States American English
8 digicelgroup.com #7,372 Jamaica English
9 uaudio.com #7,528 English
10 remind.com #7,532 United States English
11 philippineairlines.com #12,748 United States English
12 bark.us #13,425 United States American English
13 zoomgov.com #13,684 United States American English
14 moneris.com #14,109 English
15 help.pinterest.com English
16 binomo.com #17,524 English
17 ohpolly.com #17,879 English
18 trxtraining.com #17,934 English
19 nfhsnetwork.com #19,420 United States English
20 gc.com #20,088 English

πŸ“ˆ Usage Statistics

Most of the sites that use Ada:

Most of the sites using Ada are from the United States, Canada, and the United Kingdom.

  • United States 34.3%
  • Canada 12.1%
  • United Kingdom 7.9%
  • Italy 7.1%
  • Australia 4.6%
  • Germany 4.6%
  • Netherlands 2.9%
  • France 2.1%
  • Poland 1.7%
  • Other 22.7%

Most Ada users speak English or German.

  • English 79.7%
  • German 4.2%
  • French 2.8%
  • Spanish 2.5%
  • Dutch 2.5%
  • Polish 1.1%
  • Italian 0.8%
  • Thai 0.8%
  • Portuguese 0.6%
  • Other 5%

The Ada live chat software solution is especially popular on .com and .ca top-level domains.

  • .com 58.1%
  • .ca 5.3%
  • .de 3.4%
  • .com.au 2.8%
  • .co.uk 2.5%
  • .fr 2.2%
  • .us 1.7%
  • .nl 1.7%
  • .co 1.4%
  • Other 20.9%

The primary market segments for websites utilizing Ada include online shopping, business, and marketing and merchandising.

  • Online Shopping 19.4%
  • Business 16.8%
  • Marketing/Merchandising 16.1%
  • Finance/Banking 8.4%
  • Software/Hardware 6.5%
  • Fashion/Beauty 4.5%
  • Internet Services 3.2%
  • Health 3.2%
  • Entertainment 3.2%
  • Other 18.7%

πŸ•΅οΈ Similar Technologies

These are some of the best Ada alternatives.

RankName
3
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
4
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
20
Chatwoot
San Francisco, California, United States

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

FreeOpen source$19+/agent/month
44
Customerly
Dublin, Ireland

An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents.

$19+/seat/month
99
Smith.ai
Los Altos, California, United States

A 24/7 virtual receptionist service that handles calls, chats, text messages, and social media interactions.

$97.50+/month

πŸ†š Compare Alternatives

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πŸ’¬ Frequently Asked Questions

Where is Ada's headquarters?

Ada is located in Toronto, Ontario, Canada.

Which country uses Ada the most?

The majority of Ada users are from the United States.

Who uses Ada?

According to our data, Ada is used on hundreds of sites, including such established ones as pinterest.com, tcgplayer.com, and kucoin.com.

Do academic institutions use Ada?

Yes. Overall, we know of 2 academic websites in the United States that use Ada.

How does Ada stack up against its competitors?

Ada is a moderately popular live chat software solution, ranking ahead of 59 other live chat software we track.

What are the alternatives to Ada?

Alternatives and possible competitors to Ada may include Customerly, Smith.ai, and Tidio.

Statistics were last calculated on .
For details, see our methodology and disclaimer.