🆚 Ada vs. JivoChat

📈 JivoChat is much more popular than Ada.
🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
🌍 Ada is more popular in Jamaica and Brunei Darussalam.

Statistics based on 3.3M+ analyzed websites. About this data

Ada

JivoChat

Type

Live chat software

About

Ada is an AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.

Headquarters

Toronto, Ontario, Canada

Vitória, Espírito Santo, Brazil

Website

ada.cx #277,098

jivochat.com #29,572

Pricing

Free version ❌

On request

Free version ✔️Web, Telegram, Facebook, Instagram, Viber

Basic
(per agent)$336/year

Professional
(per agent)$504/year

Enterprise
(per agent)$672/year

WhatsApp$324/year

Telephony$48/year

Videocalls$276/agent/year

AI
Assistant$156/year
Agent$828/agent/year

Popularity

Determined by the number of sites using each technology.

The JivoChat software is 20 times more popular than Ada.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

JivoChat is more popular in Russia, Brazil, and Ukraine, while Ada is more popular in Jamaica and Brunei Darussalam.

Russia

Brazil

Ukraine

Belarus

United States

Turkey

United Kingdom

Kazakhstan

Chile

Moldova

Awards

🔥 12nd most popular in Canada in the Customer Support category.
⬆️ 21st most popular in the United States in the Customer Support category.
⬆️ 23rd most popular in Canada in the Live Chats category.
⬆️ 41st most popular in the United States in the Live Chats category.

🥇 Most popular in Russia in the Live Chats category.
🥇 Most popular in Brazil in the Live Chats category.
🥇 Most popular in Ukraine in the Live Chats category.
🥇 Most popular in Belarus in the Live Chats category.
🥇 Most popular in Kazakhstan in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

JivoChat is more popular than Ada in all market segments.

Marketing/Merchandising

Online Shopping

Business

Internet Services

Education/Reference

Health

Travel

Software/Hardware

Fashion/Beauty

Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#15

#1,794

#5,680

#5,920

#5,995

Name

Rank

#4,097

#16,369

#17,083

#22,277

#24,856