Live Chat Software Ranked #51–#75 in India by Market Share (2026)

📈 Live Chat Software Ranked #51–#75 in India

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

India is a South Asian country with a population of over 1.4 billion people.

Statistics based on 82K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 78 used on websites in India.

Rank	Name	Market share
51	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.06%
52	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	0.06%
53	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	0.06%
54	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.06%
55	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.04%
56	Customers.ai Boston, Massachusetts, United States A B2C visitor identification and sales outreach automation platform that identifies anonymous website visitors and routes their contact data into email, advertising, and CRM systems. $600+/month	0.04%
57	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.04%
⏳	IBM watsonx Assistant Armonk, New York, United States An enterprise conversational AI platform used to build and deploy branded virtual assistants. $530+/month	0.03%
59	SiteGPT Hyderabad, India A chatbot solution that creates a personalized AI support chatbot trained on a user's website content. $59+/month	0.03%
60	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.03%
61	Instabot New York, United States A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly. $70+/month	0.03%
62	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	0.03%
63	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.03%
⏳	LiveChatAI Ankara, Turkey An AI chatbot for customer support that trains on a company's own content to answer customer questions. Free$39+/month	0.03%
65	Kayako Austin, Texas, United States A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform. $39+/agent/month	0.01%
66	Chatlio Seattle, Washington, United States A live chat solution that allows to talk with customers directly from Slack. $29+/month	0.01%
67	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.01%
68	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.01%
⏳	Talkdesk Palo Alto, California, United States A CCaaS platform that unites human and AI agents to handle customer requests, automate tasks, and escalate complex issues to human support. $25+/user/month	0.01%
70	Channel Talk Seoul, Korea An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience. Free$36+/month	0.01%
71	Sprinklr Service New York, United States An AI-powered customer service platform that unifies customer interactions across voice, digital, and social channels. $249/seat/month	0.01%
72	ZoomInfo Chat Vancouver, Washington, United States A conversational marketing platform designed for B2B conversions, featuring an automated meeting scheduler, advanced chat routing, and step-by-step conversation builder. $$$	0.01%
73	RingCentral Belmont, California, United States A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions. $20+/user/month	0.01%
74	Boost.ai Sandnes, Norway An enterprise conversational AI platform that delivers chatbot and voice bot solutions for customer service and internal support. $$$	0.01%
75	Rocket.Chat Wilmington, Delaware, United States An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients. FreeOpen source$$$	0.01%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 82,188 websites from India.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 78 were detected on websites from India.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.