📈 Live Chat Software Ranked #51–#68 in India

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

India is a South Asian country with a population of over 1.4 billion people.

The following list shows the live chat software ranked from 51st to 68th out of 68 used on websites in India.

RankNameMarket share
51
Dashly
Wilmington, Delaware, United States

An AI-powered conversational marketing platform that helps businesses boost revenue and automate support.

$39+/month
52
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
53
Meiqia
Beijing, China

A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Free1,888 RMB+/seat/year
54
SnapEngage
Dallas, Texas, United States

A live chat solution built for sales and support.

55
Instabot
New York, United States

A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly.

$70+/month
56
Twilio
San Francisco, California, United States

A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

Free$250+/month
57
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$
58
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
59
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
60
Channel Talk
Seoul, Korea

An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.

Free$36+/month
61
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
62
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
63
Sprinklr Service
New York, United States

A customer service solution that unifies voice, digital and social channels.

$249/seat/month
64
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
65
Emplifi
Columbus, Ohio, United States

An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

$2,400+/year
66
Infobip
London, United Kingdom

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

€39+/month
67
SiteGPT
Hyderabad, India

A chatbot solution that creates a personalized AI support chatbot trained on a user's website content.

$59+/month
68
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month

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