📈 Live Chat Software Ranked #51–#69 in India

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

India is a South Asian country with a population of over 1.4 billion people.

The following list shows the live chat software ranked from 51st to 69th out of 69 used on websites in India.

RankNameMarket share
51
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
52
Giosg
Helsinki, Finland

A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience.

$$$
53
SnapEngage
Dallas, Texas, United States

A live chat solution built for sales and support.

54
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
55
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
56
Dashly
Wilmington, Delaware, United States

An AI-powered conversational marketing platform that helps businesses boost revenue and automate support.

$39+/month
57
Instabot
New York, United States

A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly.

$70+/month
58
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
59
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
60
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$
61
Emplifi
Columbus, Ohio, United States

An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

$2,400+/year
62
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
63
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month
64
Infobip
London, United Kingdom

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

€39+/month
65
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
66
Channel Talk
Seoul, Korea

An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.

Free$36+/month
67
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
68
SiteGPT
Hyderabad, India

A chatbot solution that creates a personalized AI support chatbot trained on a user's website content.

$59+/month
69
Sprinklr Service
New York, United States

A customer service solution that unifies voice, digital and social channels.

$249/seat/month

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