Live Chat Software Ranked #26–#50 in India by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in India

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

India is a South Asian country with a population of over 1.4 billion people.

Statistics based on 82K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 78 used on websites in India.

Rank	Name	Market share
26	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.5%
27	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.4%
28	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	0.4%
29	WP Social Ninja Newark, Delaware, United States A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website. Free$62/year	0.4%
30	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.4%
31	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	0.4%
32	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.3%
33	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.3%
34	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	0.3%
35	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.3%
36	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	0.3%
37	Tochat.be Madrid, Spain A Spanish platform that allows users to embed WhatsApp click-to-chat widgets to capture leads and interact with website visitors. $5+/month	0.2%
38	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.2%
39	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.2%
40	Re:amaze Tempe, Arizona, United States A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat. $29+/user/month	0.1%
41	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.1%
42	OpenWidget Wrocław, Poland Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement. Free	0.1%
43	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.1%
44	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.1%
45	ElevenLabs New York, United States An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing. Free$5+/month	0.1%
46	Tars Newark, Delaware, United States A no-code AI agent builder featuring pre-built templates, a drag-and-drop editor, multiple LLM options, and WhatsApp and Slack integrations. Free$499+/month	0.1%
47	HelpCrunch Wilmington, Delaware, United States A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support. $15+/user/month	0.08%
48	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.08%
49	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.08%
50	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.07%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 82,188 websites from India.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 78 were detected on websites from India.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.