⚡ Live Chat Software in Bangladesh

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Bangladesh is a South Asian country with a population of over 173 million people.

According to our data, live chat software is used on 6.2% of websites from Bangladesh.

Statistics based on 5K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Bangladesh in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 47.4%, followed by Chaty with 24% and Crisp with 9.6%.

Tawk.to 47.4%
Chaty 24%
Crisp 9.6%
Tidio 5.3%
GetButton 3.8%
Chatwoot 2.3%
LiveChat 1.5%
Zendesk Chat 1.5%
Zoho SalesIQ 1.2%
Pure Chat 0.9%
My Live Chat 0.9%
Dialogflow 0.6%
Provide Support 0.6%
Brevo Conversations 0.6%
Botpress 0.6%

🚀 Highlights

Here is a list of the top solutions that is more popular in Bangladesh than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-6)
3. Crisp ^(-7)
4. Tidio ^(-1)
5. GetButton ^(-7)
6. Chatwoot ^(-29)
9. Zoho SalesIQ ^(-2)
10. Pure Chat ^(-12)
11. My Live Chat ^(-16)
12. Dialogflow ^(-48)
13. Provide Support ^(-21)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 27 live chat software solutions used on sites from Bangladesh, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	47.4%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	24%
3	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	9.6%
4	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.3%
5	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	3.8%
6	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	2.3%
7	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1.5%
8	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	1.5%
9	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.2%
10	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.9%
11	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.9%
12	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.6%
13	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.6%
14	Brevo Conversations Paris, France Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.6%
15	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.6%
16	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.6%
17	Olark San Jose, California, United States A chat application for websites that provides analytics tools and AI chatbots. $29+/month	0.3%
18	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.3%
19	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.3%
20	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.3%
21	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.3%
22	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.3%
23	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.3%
24	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.3%
25	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	0.3%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 5,515 websites from Bangladesh.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 27 were detected on websites from Bangladesh.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.