Live Chat Software Ranked #51–#56 in Malaysia by Market Share (2026)

📈 Live Chat Software Ranked #51–#56 in Malaysia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Malaysia is a Southeast Asian country with a population of over 34 million people.

Statistics based on 10K+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 56th out of 56 used on websites in Malaysia.

Rank	Name	Market share
51	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.1%
52	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.1%
53	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.1%
54	Emplifi Columbus, Ohio, United States An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. $2,400+/year	0.1%
55	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	0.1%
56	Sprinklr Service New York, United States A customer service solution that unifies voice, digital and social channels. $249/seat/month	0.1%

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 10,636 websites from Malaysia.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 56 were detected on websites from Malaysia.
Statistics were last calculated on August 4, 2026.
For more details, see our methodology and disclaimer.