Live Chat Software Ranked #26–#50 in Saudi Arabia by Market Share (2026)

📈 Live Chat Software Ranked #26–#50 in Saudi Arabia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Saudi Arabia is a Western Asian country with a population of over 37 million people.

Statistics based on 4K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 50th out of 53 used on websites in Saudi Arabia.

Rank	Name	Market share
26	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.8%
27	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	0.8%
28	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.8%
29	Infobip London, United Kingdom A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions. €39+/month	0.5%
30	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.5%
31	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.5%
32	WP Social Ninja Newark, Delaware, United States A WordPress social proof plugin that allows users to embed social media feeds, business reviews, and chat widgets into a website. Free$62/year	0.5%
⏳	Wati Kuala Lumpur, Malaysia An AI-powered customer engagement platform built on the WhatsApp Business API for marketing, sales, and support teams. $69+/month	0.5%
34	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	0.5%
35	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.5%
36	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.5%
37	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	0.5%
38	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$10+/seat/month	0.5%
39	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	0.5%
40	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	0.5%
41	Yellow.ai San Mateo, California, United States A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR. Free$$$	0.3%
42	Tars Newark, Delaware, United States A no-code AI agent builder featuring pre-built templates, a drag-and-drop editor, multiple LLM options, and WhatsApp and Slack integrations. Free$499+/month	0.3%
⏳	Vonage Holmdel, New Jersey, United States A cloud-based Contact Center as a Service platform. $$$	0.3%
44	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.3%
⏳	IBM watsonx Assistant Armonk, New York, United States An enterprise conversational AI platform used to build and deploy branded virtual assistants. $530+/month	0.3%
46	Dialogflow Mountain View, California, United States A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application. $0.002+/request	0.3%
47	Rocket.Chat Wilmington, Delaware, United States An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients. FreeOpen source$$$	0.3%
48	Emplifi Columbus, Ohio, United States A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care. $2,400+/year	0.3%
49	Acquire San Francisco, California, United States A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard. $$$	0.3%
50	Talkative Newport, United Kingdom A customer engagement platform with live chat, AI chatbots, live video calls, and social messaging. $70+/month	0.3%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 4,621 websites from Saudi Arabia.
We currently track the presence of 131 live chat software solutions across the web.
Of these, 53 were detected on websites from Saudi Arabia.
Statistics were last calculated on November 2, 2026.
For more details, see our methodology and disclaimer.