⚡ Live Chat Software in Tanzania

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Tanzania is an East African country with a population of over 67 million people.

According to our data, live chat software is used on 7% of websites from Tanzania.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Tanzania in 2026, based on market share.

The most popular is Tawk.to, which dominates the market with an overwhelming 62.7% share.
It is followed by Chaty with 9.8% and Crisp with 7.8%.

Tawk.to 62.7%
Chaty 9.8%
Crisp 7.8%
Salesforce Enhanced Chat 5.9%
Tidio 5.9%
GetButton 5.9%
Salesforce Chat 3.9%
Intercom 3.9%
Zendesk Chat 3.9%
Zoho SalesIQ 3.9%
Freshchat 2%
Chatbase 2%

🚀 Highlights

Here is a list of the top software that is more popular in Tanzania than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-6)
3. Crisp ^(-7)
4. Salesforce Enhanced Chat ^(-18)
6. GetButton ^(-6)
7. Salesforce Chat ^(-6)
10. Zoho SalesIQ ^(-1)
11. Freshchat ^(-3)
12. Chatbase ^(-11)

✨ Best Live Chat Software

Below is a more detailed list of 12 live chat software solutions used on sites from Tanzania, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	62.7%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	9.8%
3	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	7.8%
4	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	5.9%
5	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	5.9%
6	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation. $4.99+/month	5.9%
7	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	3.9%
8	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	3.9%
9	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	3.9%
10	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	3.9%
11	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	2%
12	Chatbase Toronto, Ontario, Canada A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations. Free$40+/month	2%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp
🌎 Live Chats in other countries

Data is based on the analysis of 727 websites from Tanzania.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.