Live Chat Software Ranked #26–#47 in Vietnam by Market Share (2026)

📈 Live Chat Software Ranked #26–#47 in Vietnam

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Vietnam is a Southeast Asian country with a population of over 99 million people.

Statistics based on 27K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 47th out of 47 used on websites in Vietnam.

Rank	Name	Market share
26	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.3%
27	Chatty Hanoi, Vietnam A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget. Free$19.99+/month	0.3%
28	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.2%
29	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.1%
30	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.1%
31	Ada Toronto, Ontario, Canada An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve. $$$	0.1%
32	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	0.1%
33	Respond.io Hong Kong An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more. $99+/month	0.1%
34	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	0.1%
35	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	0.1%
36	Meiqia Beijing, China A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents. Free1,888 CNY+/seat/year	0.07%
37	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.07%
38	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.07%
39	Leadoo Helsinki, Finland A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads. Free€699+/month	0.07%
40	Botsonic San Francisco, California, United States An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms. $19+/month	0.07%
41	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.07%
42	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.07%
43	Dynamics 365 Customer Service Redmond, Washington, United States A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions. $50+/user/month	0.07%
44	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.07%
45	Lime Connect Cologne, Germany An AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany. Free$130+/month	0.07%
46	Brevo Conversations Paris, France Brevo Conversations Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.07%
47	GLPI Paris, France An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system. FreeOpen source€100+/month	0.07%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 27,083 websites from Vietnam.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 47 were detected on websites from Vietnam.
Statistics were last calculated on August 3, 2026.
For more details, see our methodology and disclaimer.