Nuance

Microsoft, Redmond, Washington, United States

Nuance is a conversational AI platform currently owned by Microsoft and and integrated into Dynamics 365 Contact Center.

According to our data, Nuance ranks 126th among the live chat software we track.
It has 0.02% of the live chat market share and is present on 0.001% of all websites.

It is especially popular in the United States, appearing on 0.002% of all websites in the country.

πŸ“Š Rankings and Market Share

⚑ Sites Using Nuance

We have data on 29 websites that use the Nuance live chat software. Here is a list of some of the top ranked ones.

The highest rated site using Nuance is bankofamerica.com.

#WebsiteRankCountryLanguage
1 bankofamerica.com #284 American English
2 wellsfargo.com #1,081 United States English
3 walgreens.com #1,602 English
4 bell.ca #2,768 Canada English
5 ml.com #5,405 United States American English
6 amtrak.com #5,727 United States American English
7 tracfone.com #18,001 United States English
8 tax.gov.ae #18,275 United Arab Emirates Arabic
9 straighttalk.com #19,254 United States English
10 virginplus.ca #26,286 United States English
11 tatrabanka.sk #31,082 Slovakia Slovak
12 totalwireless.com #31,900 United States English
13 centerwellpharmacy.com #32,515 United States English
14 merrilledge.com #72,148 United States American English
15 support.bell.ca Canada English
16 wingscu.com #108,689 English
17 go365.com #139,879 United States English
18 nuance.com #188,096 United States American English
19 qure.ai #588,229 United States English
20 quotemehappy.claims #4,171,530 United Kingdom British English

πŸ“ˆ Usage Statistics

Most of the sites that use Nuance:

Most of the sites using Nuance are from the United States, Canada, and the United Kingdom.

  • United States 62.5%
  • Canada 12.5%
  • United Kingdom 12.5%
  • Slovakia 4.2%
  • Spain 4.2%
  • United Arab Emirates 4.2%

Most Nuance users speak English, Arabic, or Slovak.

  • English 89.7%
  • Arabic 3.4%
  • Slovak 3.4%
  • Catalan 3.4%
  • Other 0.1%

The Nuance live chat software is especially popular on .com and .ca top-level domains.

  • .com 65.5%
  • .ca 13.8%
  • .co.uk 3.4%
  • .gov.ae 3.4%
  • .sk 3.4%
  • .cat 3.4%
  • .ai 3.4%
  • .claims 3.4%
  • Other 0.3%

The primary market segments for websites utilizing Nuance include finance and banking, Internet services, and business.

  • Finance/Banking 29.4%
  • Internet Services 23.5%
  • Business 11.8%
  • Online Shopping 11.8%
  • Health 5.9%
  • Travel 5.9%
  • Software/Hardware 5.9%
  • Pharmacy 5.9%

πŸ•΅οΈ Similar Technologies

These are some of the best Nuance alternatives.

RankName
3
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
4
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
5
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
6
JivoChat
VitΓ³ria, EspΓ­rito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
38
Trengo
Utrecht, Netherlands

An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

$209+/month

πŸ†š Compare Alternatives

Compare Nuance to…

πŸ’¬ Frequently Asked Questions

What is the company behind Nuance?

Nuance is owned by Microsoft Corporation, headquartered in Redmond, Washington, United States.

Which country uses Nuance the most?

The majority of Nuance users are from the United States.

Who uses Nuance?

According to our data, Nuance is used on at least 29 sites, including such established ones as bankofamerica.com, wellsfargo.com, and walgreens.com.

Is Nuance used on government websites?

Yes, for example, it is used by tax.gov.ae.

What are the alternatives to Nuance?

Alternatives and possible competitors to Nuance may include Trengo, LiveChat, and Tidio.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data