Nuance

Microsoft, Redmond, Washington, United States

Nuance is a conversational AI platform currently owned by Microsoft and and integrated into Dynamics 365 Contact Center.

According to our data, Nuance ranks 111th among the live chat software we track.
It has 0.02% of the live chat market share and is present on 0.001% of all websites.

πŸ“Š Rankings and Market Share

⚑ Sites Using Nuance

We have data on 29 websites that use the Nuance live chat software. Here is a list of some of the top ranked ones.

The highest rated site using Nuance is bankofamerica.com.

#WebsiteRankCountryLanguage
1 bankofamerica.com #280 American English
2 wellsfargo.com #1,055 United States English
3 walgreens.com #1,338 English
4 amtrak.com #2,175 United States American English
5 bell.ca #2,294 Canada English
6 ml.com #6,358 United States American English
7 tracfone.com #6,846 United States English
8 straighttalk.com #13,530 United States English
9 totalwireless.com #18,900 United States English
10 centerwellpharmacy.com #22,628 United States English
11 virginplus.ca #23,235 United States English
12 tatrabanka.sk #31,302 Slovakia Slovak
13 tax.gov.ae #58,943 United Arab Emirates Arabic
14 merrilledge.com #60,153 United States American English
15 go365.com #66,434 United States English
16 support.bell.ca Canada English
17 nuance.com #115,107 United States American English
18 wingscu.com #132,366 United States English
19 qure.ai #189,116 United States English
20 businessandindustry.co.uk #1,062,812 United Kingdom British English

πŸ“ˆ Usage Statistics

Most of the sites that use Nuance:

Most of the sites using Nuance are from the United States, Canada, and the United Kingdom.

  • United States 64%
  • Canada 12%
  • United Kingdom 12%
  • Slovakia 4%
  • Spain 4%
  • United Arab Emirates 4%

Most Nuance users speak English, Arabic, or Slovak.

  • English 89.7%
  • Arabic 3.4%
  • Slovak 3.4%
  • Catalan 3.4%
  • Other 0.1%

The Nuance live chat software is especially popular on .com and .ca top-level domains.

  • .com 65.5%
  • .ca 13.8%
  • .co.uk 3.4%
  • .gov.ae 3.4%
  • .sk 3.4%
  • .cat 3.4%
  • .ai 3.4%
  • .claims 3.4%
  • Other 0.3%

The primary market segments for websites utilizing Nuance include finance and banking, Internet services, and business.

  • Finance/Banking 29.4%
  • Internet Services 23.5%
  • Business 11.8%
  • Online Shopping 11.8%
  • Health 5.9%
  • Travel 5.9%
  • Software/Hardware 5.9%
  • Pharmacy 5.9%

πŸ•΅οΈ Similar Technologies

These are some of the best Nuance alternatives.

RankName
3
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
4
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
24
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
51
Trengo
Utrecht, Netherlands

An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

$209+/month
79
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month

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πŸ’¬ Frequently Asked Questions

What is the company behind Nuance?

Nuance is owned by Microsoft Corporation, headquartered in Redmond, Washington, United States.

Which country uses Nuance the most?

The majority of Nuance users are from the United States.

Who uses Nuance?

According to our data, Nuance is used on at least 29 sites, including such established ones as bankofamerica.com, wellsfargo.com, and walgreens.com.

Is Nuance used on government websites?

Yes, for example, it is used by tax.gov.ae.

What are the alternatives to Nuance?

Alternatives and possible competitors to Nuance may include Dynamics 365 Customer Service, Genesys Cloud CX, and Trengo.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data