Nuance

Microsoft, Redmond, Washington, United States

Nuance is a conversational AI platform currently owned by Microsoft and and integrated into Dynamics 365 Contact Center.

According to our data, Nuance ranks 107th among the live chat software we track.
It has 0.01% of the live chat market share and is present on 0.001% of all websites.

πŸ“Š Rankings and Market Share

⚑ Sites Using Nuance

We have data on 23 websites that use the Nuance live chat software. Here is a list of some of the top ranked ones.

The highest rated site using Nuance is wellsfargo.com.

#WebsiteRankCountryLanguage
1 wellsfargo.com #1,055 United States English
2 bell.ca #2,294 Canada English
3 tracfone.com #6,846 United States English
4 straighttalk.com #13,530 United States English
5 totalwireless.com #18,900 United States English
6 centerwellpharmacy.com #22,628 United States English
7 virginplus.ca #23,235 United Kingdom English
8 tatrabanka.sk #31,302 Slovakia Slovak
9 tax.gov.ae #58,943 United Arab Emirates Arabic
10 merrilledge.com #60,153 United States American English
11 go365.com #66,434 United States English
12 support.bell.ca Canada English
13 nuance.com #115,107 United States American English
14 qure.ai #189,116 United States English
15 businessandindustry.co.uk #1,062,812 United Kingdom British English
16 quotemehappy.claims #4,155,823 United Kingdom British English
17 aliant.bell.ca Canada English
18 shop.albertsons.com United States English
19 developer.firstnet.com United States English
20 my.fisglobal.com United States English

πŸ“ˆ Usage Statistics

Most of the sites that use Nuance:

Most of the sites using Nuance are from the United States, the United Kingdom, and Canada.

  • United States 56.5%
  • United Kingdom 17.4%
  • Canada 13%
  • Slovakia 4.3%
  • Spain 4.3%
  • United Arab Emirates 4.3%
  • Other 0.2%

Most Nuance users speak English, Arabic, or Slovak.

  • English 87%
  • Arabic 4.3%
  • Slovak 4.3%
  • Catalan 4.3%
  • Other 0.1%

The Nuance live chat software is especially popular on .com and .ca top-level domains.

  • .com 56.5%
  • .ca 17.4%
  • .co.uk 4.3%
  • .gov.ae 4.3%
  • .sk 4.3%
  • .cat 4.3%
  • .ai 4.3%
  • .claims 4.3%
  • Other 0.3%

The primary market segments for websites utilizing Nuance include Internet services, finance and banking, and business.

  • Internet Services 30.8%
  • Finance/Banking 23.1%
  • Business 15.4%
  • Online Shopping 7.7%
  • Health 7.7%
  • Software/Hardware 7.7%
  • Pharmacy 7.7%

πŸ•΅οΈ Similar Technologies

These are some of the best Nuance alternatives.

RankName
3
LiveChat
WrocΕ‚aw, Poland

A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

$19+/user/month
5
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
6
JivoChat
VitΓ³ria, EspΓ­rito Santo, Brazil

A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

Free$28+/month
25
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
76
Dynamics 365 Customer Service
Redmond, Washington, United States

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

$50+/user/month

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πŸ’¬ Frequently Asked Questions

What is the company behind Nuance?

Nuance is owned by Microsoft Corporation, headquartered in Redmond, Washington, United States.

Which country uses Nuance the most?

The majority of Nuance users are from the United States.

Who uses Nuance?

According to our data, Nuance is used on at least 23 sites, including such established ones as wellsfargo.com, bell.ca, and tracfone.com.

Is Nuance used on government websites?

Yes, for example, it is used by tax.gov.ae.

What are the alternatives to Nuance?

Alternatives and possible competitors to Nuance may include Dynamics 365 Customer Service, Genesys Cloud CX, and LiveChat.

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data