🆚 Nuance vs. Shopify Inbox
- 📈 Shopify Inbox is much more popular than Nuance.
- 🌍 Shopify Inbox is more popular in all countries.
Statistics based on 3.5M+ analyzed websites. About this data
Shopify InboxType
Live chat software
Live chat software
About
Nuance is a conversational AI platform currently owned by Microsoft and and integrated into Dynamics 365 Contact Center.
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
Redmond, Washington, United States
Ottawa, Ontario, Canada
Pricing
Free ✔️
Categories
Live Chats › Rank #107
Live Chats › Rank #4
Popularity
Determined by the number of sites using each technology.
The Shopify Inbox live chat software is 459 times more popular than Nuance.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Shopify Inbox is more popular than Nuance in all countries.
United States
United Kingdom
Australia
Canada
India
Germany
France
Italy
Japan
Netherlands
Awards
- 🥇 Most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in the Philippines in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Shopify Inbox is more popular than Nuance in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Internet Services
Software/Hardware
Blogs/Wiki
Entertainment
Health
Top sites
Top-ranked sites that use these technologies.
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Gladly🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,690 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.