🆚 7moor vs. Chatwoot

Type

Live chat software
Live chat software

About

7moor is a Chinese customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email.

Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.

Headquarters

Beijing, China
San Francisco, California, United States

Website

Pricing

Free version ❌Free 7-day trial
Starter
$39.99/month
Per conversation$0.015
Plus$64.99/month
Elite$114.99/month
Max$404.99/month
Self-hosted
Free version ✔️Community Edition, open source
Premium Support$228/agent/year
Enterprise Edition$1,188/agent/year
Cloud
Free version ✔️Hacker (2 agents, 500 conversations per month)
Startups$228/agent/year
Business$468/agent/year
Enterprise$1,188/agent/year

Categories

Live Chats › Rank #84
Live Chats › Rank #35
Customer Support › Rank #34
Customer Support › Rank #13
CRM › Rank #45

Popularity

Determined by the number of sites using each technology.

The Chatwoot software is 6 times more popular than 7moor.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Chatwoot is more popular in the United States, Brazil, and Germany, while 7moor is more popular in China and Hong Kong.
United States
China
Brazil
Germany
India
United Kingdom
Indonesia
Vietnam
Russia
Australia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Chatwoot is more popular among sites focused on online shopping, Internet services, and business, while 7moor is more commonly used on technical, business forums sites.
Online Shopping
Internet Services
Business
Marketing/Merchandising
Education/Reference
Software/Hardware
Travel
Fashion/Beauty
Health
Blogs/Wiki

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#75,657
#120,131
#123,689
#139,320
View more ➝
Name
Rank
loteria.cl
#10,600
#20,264
#21,072
View more ➝

See also

🗃️ About This Data