🆚 7moor vs. Chatwoot

Type

Live chat software
Live chat software

About

Cloopen 7moor is a Chinese cloud-based call center and customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email.

Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.

Headquarters

Beijing, China
San Francisco, California, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter $35/month
Growth $45/month
Advanced $65/month
Dedicated Custom
Self-hosted
Free version ✔️ Community Edition, open source
Premium Support $228/agent/year
Enterprise Edition $1,188/agent/year
Cloud
Free version ✔️ Hacker (2 agents, 500 conversations per month)
Startups $228/agent/year
Business $468/agent/year
Enterprise $1,188/agent/year

Categories

Live Chats › Rank #96
Live Chats › Rank #32
Customer Support › Rank #30
Customer Support › Rank #12
CRM › Rank #49

Popularity

Determined by the number of sites using each technology.

The Chatwoot software is 9 times more popular than 7moor.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Chatwoot is more popular in the United States, Brazil, and the United Kingdom, while 7moor is more popular in China.
United States
China
Brazil
United Kingdom
India
Germany
Russia
Vietnam
Indonesia
Australia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Chatwoot is more popular than 7moor in all market segments.
Online Shopping
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Education/Reference
Fashion/Beauty
Travel
Health
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#53,669
#82,896
#128,998
#148,167
#151,291
View more ➝
Name
Rank
#15,841
#17,373
#19,077
View more ➝

See also

🗃️ About This Data