🆚 amoCRM vs. Zendesk
- 📈 Zendesk is much more popular than amoCRM.
- 🌎 Zendesk is more popular in the United States, the United Kingdom, and Australia.
- 🌍 amoCRM is more popular in Russia, Moldova, and Belarus.
amoCRM
ZendeskType
About
amoCRM is a Russian cloud-based CRM platform that enables businesses to manage leads, track deals, and communicate with customers across messaging and social channels.
It provides a customizable sales pipeline, a unified inbox aggregating 
WhatsApp, 
Telegram, 
Instagram, 
Messenger, email, and calls, sales automation through chatbots and trigger-based scenarios, web forms and landing pages for lead capture, and is sold internationally under the 
Kommo brand.
Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.
It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.
Headquarters
Pricing
(2 users) 8,999 RUB/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥉 Third most popular in Russia in the CRM category.
- 🥇 Most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Australia in the Customer Support category.
- 🥇 Most popular in the Netherlands in the Customer Support category.
- 🥇 Most popular in France in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,001,723 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.