🆚 Bitrix24 vs. Freshsales

Compare technologies based on real-world usage data *

📈 Bitrix24 is much more popular than Freshsales.
🌍 Bitrix24 is more popular in Russia, Ukraine, and Belarus.
🌎 Freshsales is more popular in the United States, the United Kingdom, and Germany.

Bitrix24

Freshsales

Type

Customer relationship management system

About

Bitrix24 is a Russian multi-component collaboration, automation, sales and marketing software platform.

Freshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.

Headquarters

Kaliningrad, Russia

San Mateo, California, United States

Website

bitrix24.com #27,544

freshworks.com/crm/sales/ #1,147

Pricing

Free version ✔️

Base (5 users)$61/month

Standard (50 users)$124/month

Pro (100 users)$249/month

Enterprise (250 users)$499/month

Free version ✔️Up to 3 users

Growth$11/user/month

Pro$47/user/month

Enterprise$71/user/month

Popularity

Determined by the number of sites using each technology.

The Bitrix24 CRM system is 6 times more popular than Freshsales.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Bitrix24 is more popular in Russia, Ukraine, and Belarus, while Freshsales is more popular in the United States, the United Kingdom, and Germany.

Russia

Ukraine

Belarus

United States

United Kingdom

Kazakhstan

Germany

India

Australia

Brazil

Awards

🥇 Most popular in Russia in the Online Collaboration category.
🥇 Most popular in Russia in the CRM category.
🥇 Most popular in Ukraine in the Online Collaboration category.
🥇 Most popular in Ukraine in the CRM category.
🥇 Most popular in Belarus in the Online Collaboration category.

⭐ 9th most popular in the United Kingdom in the CRM category.
⭐ 9th most popular in Germany in the CRM category.
🔥 14th most popular in Australia in the CRM category.

Popularity by domain category

Determined by the number of sites in each category.

Bitrix24 is more popular among sites focused on business, marketing and merchandising, and online shopping, while Freshsales is more commonly used on sports, government and military, and public information sites.

Business

Marketing/Merchandising

Online Shopping

Internet Services

Education/Reference

Travel

Health

Software/Hardware

Fashion/Beauty

Real Estate