🆚 Channel Talk vs. Gorgias
- 📈 Gorgias is four times more popular than Channel Talk.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌍 Channel Talk is more popular in Korea, Japan, and Greenland.
Statistics based on 3.3M+ analyzed websites. About this data
Channel TalkType
Live chat software
Customer support technology
About
Channel Talk is an all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Headquarters
Seoul, Korea
San Francisco, California, United States
Pricing
Free version ✔️
Early Stage
(1,000 managed users)$36/month
(1,000 managed users)$36/month
Growth
(3,000 managed users)$96/month
(3,000 managed users)$96/month
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 4 times more popular than Channel Talk.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, Australia, and the United Kingdom, while Channel Talk is more popular in Korea, Japan, and Greenland.
Korea
United States
Australia
United Kingdom
Japan
Canada
France
Germany
Netherlands
New Zealand
Awards
- 🥇 Most popular in Korea in the Live Chats category.
- 🥈 Second most popular in Japan in the Live Chats category.
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular than Channel Talk in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Alcohol
Internet Services
Entertainment
Top sites
Top-ranked sites that use these technologies.
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Help Scout
Chatwoot🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.