🆚 Chatra vs. Crisp

📈 Crisp is four times more popular than Chatra.
🌎 Crisp is more popular in the United States, France, and the United Kingdom.
🌍 Chatra is more popular in Russia, Belarus, and Uzbekistan.

Statistics based on 3.8M+ analyzed websites. About this data

Chatra

Crisp

Type

Live chat software

About

Chatra is a cloud-based live chat platform designed for small businesses and e-commerce retailers.

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Headquarters

Paris, France

Nantes, France

Website

chatra.com #48,834

crisp.chat #19,977

Pricing

Free version ✔️ 1 agent

Essential €300/agent/year

Pro €396/agent/year

Free version ✔️ 2 seats, 100 customer profiles

Mini
(4 seats, 5K customer profiles) €45/month

Essentials
(10 seats, 50K customer profiles, 50 AI actions) €95/month

Plus
(20+ seats, 200K customer profiles, unlimited AI) €295/month

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software is 4 times more popular than Chatra.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular in the United States, France, and the United Kingdom, while Chatra is more popular in Russia, Belarus, and Uzbekistan.

United States

France

United Kingdom

Iran

Germany

Australia

India

Netherlands

Russia

Canada

Awards

⭐ 8th most popular in Russia in the Live Chats category.
⬆️ 26th most popular in the United States in the Live Chats category.
⬆️ 29th most popular in the United Kingdom in the Live Chats category.

🥇 Most popular in France in the Live Chats category.
🥇 Most popular in Iran in the Customer Support category.
🥇 Most popular in Iran in the Live Chats category.
🥈 Second most popular in France in the Customer Support category.
🥉 Third most popular in India in the Customer Support category.

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular among sites focused on online shopping, business, and Internet services, while Chatra is more commonly used on games sites.

Online Shopping

Business

Internet Services

Marketing/Merchandising

Fashion/Beauty

Education/Reference

Travel

Software/Hardware

Blogs/Wiki

Health

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#2,894

#6,915

#48,834

#49,848

#56,020

Name

Rank

#2,236

#2,496

#2,712

#3,353

#4,636