🆚 Crisp vs. HubSpot Chat

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Facebook Messenger, SMS, and other channels.

Headquarters

Nantes, France
Cambridge, Massachusetts, United States

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month
Free version ✔️
Marketing Hub
Starter
(1K contacts)
$20/seat/month
Professional
(3 seats, 2K contacts)
$890/month
Enterprise
(5 seats, 10K contacts)
$3,600/month

Categories

Live Chats › Rank #10
Live Chats › Rank #15
Customer Support › Rank #6

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software solution is 1.9 times more popular than HubSpot Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular in France, the United Kingdom, and Iran, while HubSpot Chat is more popular in the United States, the Netherlands, and Italy.
United States
France
United Kingdom
Iran
Germany
Netherlands
Australia
India
Canada
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular among sites focused on online shopping, Internet services, and marketing and merchandising, while HubSpot Chat is more commonly used on business, software and hardware, and finance and banking sites.
Business
Online Shopping
Internet Services
Marketing/Merchandising
Software/Hardware
Education/Reference
Fashion/Beauty
Finance/Banking
Health
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
#1,061
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.