🆚 Five9 vs. Intercom
Compare technologies based on real-world usage data *- 📈 Intercom is much more popular than Five9.
- 🌎 Intercom is more popular in the United States, the United Kingdom, and Canada.
- 🌍 Five9 is more popular in Iceland and Colombia.
Type
Customer support technology
Live chat
About
Five9 is a contact center solution with digital engagement, analytics, workforce optimization, AI and automation.
Intercom is a comprehensive AI-powered customer service solution that offers AI chatbot, help desk, and proactive support solutions all in one system.
Headquarters
San Ramon, California, United States
San Francisco, California, United States
Pricing
Digital
(Digital-only)$1,428/year
(Digital-only)$1,428/year
Core
(Voice-only)$1,428/year
(Voice-only)$1,428/year
Premium
(Digital + Voice)Custom
(Digital + Voice)Custom
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month
Categories
Customer Support › Rank #13
Customer Support › Rank #3
Live Chats › Rank #37
Live Chats › Rank #7
Digital Adoption › Rank #1
Popularity
Determined by the number of sites using each technology.
The Intercom live chat is 18 times more popular than Five9.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Intercom is more popular in the United States, the United Kingdom, and Canada, while Five9 is more popular in Iceland and Colombia.
United States
United Kingdom
Canada
Australia
Germany
France
Netherlands
Sweden
New Zealand
India
Awards
- ⭐ 8th most popular in the United States in the Customer Support category.
- ⬆️ 25th most popular in the United States in the Live Chats category.
- 🥇 Most popular in the United States in the Digital Adoption category.
- 🥇 Most popular in the United Kingdom in the Digital Adoption category.
- 🥇 Most popular in Canada in the Digital Adoption category.
- 🥇 Most popular in Australia in the Digital Adoption category.
- 🥇 Most popular in Germany in the Digital Adoption category.
Popularity by domain category
Determined by the number of sites in each category.
Intercom is more popular than Five9 in all market segments.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Online Shopping
Education/Reference
Finance/Banking
Health
Travel
Entertainment
Top sites
Top-ranked sites that use these technologies.
Name
Rank
#2,565
#2,943
#6,514
#9,010
#14,458
Compare alternatives
Technologies with similar characteristics.
Data updated
* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.
When interpreting and using the results, please read our methodology and disclaimer.