🆚 GLPI vs. Gorgias
Compare technologies based on real-world usage data *- 📈 Gorgias is much more popular than GLPI.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌎 GLPI is more popular in Brazil.
Type
About
GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.
It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Headquarters
Pricing
(500 assets, 10 IT agents)€100/month
(5K assets, 50 IT agents)€300/year
(more than 5K assets and 50 IT agents)€1,000/year
(50 tickets)$10+/month
(200 tickets)$50+/month
(2,000 tickets)$300+/month
(5,000 tickets)$750+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
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When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.