🆚 GLPI vs. Re:amaze

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.

It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Headquarters

Paris, France
Tempe, Arizona, United States

Website

Pricing

Self-hosted
Free version ✔️Community, open source
Basic
(500 assets, 10 IT agents)
€100/month
Standard
(5K assets, 50 IT agents)
€300/year
Advanced
(more than 5K assets and 50 IT agents)
€1,000/year
Cloud
Public Cloud€19/agent/month
Private Cloud€21/agent/month
Free version ❌
Basic$29/user/month
Pro$49/user/month
Plus$69/user/month

Categories

Customer Support › Rank #46
Customer Support › Rank #11
Live Chats › Rank #103
Live Chats › Rank #29

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 46 times more popular than GLPI.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while GLPI is more popular in Brazil.
United States
United Kingdom
Australia
Canada
Germany
New Zealand
Brazil
France
Chile
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular than GLPI in all market segments.
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Business
Sports
Education/Reference
Internet Services
Software/Hardware
Health
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#52,082
#160,165
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.