🆚 Google Customer Reviews vs. SmartCustomer

Type

Customer review platform
Customer review platform

About

Google Customer Reviews is a free service in Google Merchant Center that allows online stores to collect verified post-purchase feedback from customers through email surveys.

It displays an opt-in survey after checkout, contributes verified responses to Google Store Ratings used in search and shopping ads, and provides a customizable badge for participating websites.

SmartCustomer, formerly Sitejabber, is a consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams.

It provides verified customer reviews with proof-of-purchase verification, business profiles, weighted ratings based on review quality and age, public business responses, and tools for collecting and managing customer feedback.

Headquarters

Mountain View, California, United States
Menlo Park, California, United States

Website

Pricing

Free ✔️
Free version ❌
$200+/month

Categories

Customer Reviews › Rank #11
Customer Reviews › Rank #53

Popularity

Determined by the number of sites using each technology.

The Google Customer Reviews platform is 11 times more popular than SmartCustomer.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Google Customer Reviews is more popular in the United States, Brazil, and the United Kingdom, while SmartCustomer is more popular in the United Arab Emirates.
United States
Brazil
United Kingdom
Poland
Australia
Germany
France
Ukraine
Turkey
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Google Customer Reviews is more popular among sites focused on online shopping, marketing and merchandising, and business, while SmartCustomer is more commonly used on education and reference, finance and banking, and school cheating information sites.
Online Shopping
Marketing/Merchandising
Business
Fashion/Beauty
Software/Hardware
Internet Services
Sports
Health
Real Estate
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#18,926
View more ➝
Name
Rank
#3,947
#18,065
View more ➝

See also

🗃️ About This Data