π Gorgias vs. HelpDesk
Compare technologies based on real-world usage data *- π Gorgias is much more popular than HelpDesk.
- π Gorgias is more popular in all countries.
Type
Customer support technology
Customer support technology
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
HelpDesk is a centralized cloud ticketing system that allows businesses to manage customer communications in one place.
Headquarters
San Francisco, California, United States
WrocΕaw, Poland
Pricing
Free version β
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version βFree 14-day trial
Team$34/agent/month
Business$59/agent/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 314 times more popular than HelpDesk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular than HelpDesk in all countries.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Denmark
Italy
Awards
- π₯ Second most popular in Australia in the Customer Support category.
- π₯ Third most popular in Australia in the Live Chats category.
- π₯ Third most popular in New Zealand in the Customer Support category.
- π₯ Third most popular in New Zealand in the Live Chats category.
- β 4th most popular in the United Kingdom in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular than HelpDesk in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Alcohol
Internet Services
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Help Scout
Chatwoot
Gladly
Freshdesk
Elevio
Intercom Help Center
Text company profile* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.