🆚 HelpCrunch vs. Sprinklr Service

Compare technologies based on real-world usage data *

Type

Customer support technology
Customer support technology

About

HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

Sprinklr Service is a customer service solution that unifies voice, digital and social channels.

Headquarters

Wilmington, Delaware, United States
New York, United States

Website

Pricing

Free version ❌Free 14-day trial
Basic$15/user/month
Pro$25/user/month
Unlimited$620/month
Free version ❌
Self-Serve$2,988/seat/year

Categories

Customer Support › Rank #19
Customer Support › Rank #33
Live Chats › Rank #45
Live Chats › Rank #83

Popularity

Determined by the number of sites using each technology.

HelpCrunch customer support technology is 4 times more popular than Sprinklr Service.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

HelpCrunch is more popular in Ukraine, the United States, and Germany, while Sprinklr Service is more popular in the Netherlands, the United Arab Emirates, and Australia.
Ukraine
United States
Germany
United Kingdom
Netherlands
United Arab Emirates
France
Australia
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

HelpCrunch is more popular among sites focused on business, online shopping, and Internet services, while Sprinklr Service is more commonly used on fashion and beauty, finance and banking, and travel sites.
Business
Online Shopping
Internet Services
Marketing/Merchandising
Health
Education/Reference
Fashion/Beauty
Real Estate
Finance/Banking
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,498
#22,543
#27,710
View more ➝
Name
Rank
#8,428
#9,137
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.