🆚 HelpCrunch vs. RingCentral
- 📈 HelpCrunch is noticeably more popular than RingCentral.
- 🌍 HelpCrunch is more popular in Ukraine, Italy, and Poland.
- 🌎 RingCentral is more popular in the United States, the United Kingdom, and Germany.
Statistics based on 3.8M+ analyzed websites. About this data
HelpCrunch
RingCentralType
Customer support technology
Customer support technology
About
HelpCrunch is a multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Headquarters
Wilmington, Delaware, United States
Belmont, California, United States
Pricing
Free version ❌Free 14-day trial
Basic
(15 messenger channels) $15/user/month
(15 messenger channels) $15/user/month
Pro
(25 messenger channels, 15 chatbot flows) $25/user/month
(25 messenger channels, 15 chatbot flows) $25/user/month
Unlimited
(unlimited messenger channels and chatbots) $620/month
(unlimited messenger channels and chatbots) $620/month
Free version ❌
Core $240/user/year
Advanced $300/user/year
Ultra $420/user/year
Categories
Customer Support › Rank #21
Customer Support › Rank #26
Live Chats › Rank #56
Live Chats › Rank #66
Instant Messaging › Rank #18
Popularity
Determined by the number of sites using each technology.
HelpCrunch customer support technology is 1.4 times more popular than RingCentral.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
HelpCrunch is more popular in Ukraine, Italy, and Poland, while RingCentral is more popular in the United States, the United Kingdom, and Germany.
Ukraine
United States
United Kingdom
Germany
France
Italy
Poland
Netherlands
Russia
Spain
Awards
- 🥇 Most popular in Ukraine in the Customer Support category.
- 🥉 Third most popular in Ukraine in the Live Chats category.
- ⭐ 9th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United States in the Instant Messaging category.
- 🔥 12nd most popular in the United Kingdom in the Customer Support category.
- ⬆️ 25th most popular in the United States in the Customer Support category.
- ⬆️ 35th most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
HelpCrunch is more popular among sites focused on Internet services, marketing and merchandising, and education and reference, while RingCentral is more commonly used on online shopping, business, and fashion and beauty sites.
Online Shopping
Business
Internet Services
Marketing/Merchandising
Fashion/Beauty
Finance/Banking
Education/Reference
Health
Travel
Software/Hardware
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.