🆚 HubSpot Chat vs. Tidio

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Facebook Messenger, SMS, and other channels.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Cambridge, Massachusetts, United States
San Francisco, California, United States

Website

Pricing

Free version ✔️
Marketing Hub
Starter
(1K contacts)
$20/seat/month
Professional
(3 seats, 2K contacts)
$890/month
Enterprise
(5 seats, 10K contacts)
$3,600/month
Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month

Categories

Live Chats › Rank #15
Live Chats › Rank #5
Customer Support › Rank #3

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 3 times more popular than HubSpot Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular in the United States, the United Kingdom, and Australia, while HubSpot Chat is more popular in Finland and Mongolia.
United States
United Kingdom
Australia
France
India
Canada
Italy
Germany
Netherlands
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular among sites focused on online shopping, marketing and merchandising, and Internet services, while HubSpot Chat is more commonly used on business, software and hardware, and finance and banking sites.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Software/Hardware
Education/Reference
Health
Travel
Fashion/Beauty
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,061
View more ➝
Name
Rank
#10,387
#17,232
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.