🆚 JivoChat vs. My Live Chat

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.

My Live Chat is a cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.

It offers unlimited chats, proactive chat invitations and canned responses, multiple simultaneous chat sessions per agent, mobile apps for iOS and Android, live visitor monitoring, and full chat history with 3+ years of transcript retention.

Headquarters

Vitória, Espírito Santo, Brazil
North York, Ontario, Canada

Website

Pricing

Free version ✔️Web, Telegram, Facebook, Instagram, Viber
Basic
(per agent)
$336/year
Professional
(per agent)
$504/year
Enterprise
(per agent)
$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year
Free version ✔️1 seat, 3 year chat history, My Live Chat branding
Starter
(1 seat, 3 year chat history)
$15/month
Basic
(2 seats, 5 year chat history)
$29/month
Corporate
(5 seats, 5 year chat history)
$59/month
Enterprise
(10+ seats, 15 year chat history)
$99+/month

Categories

Live Chats › Rank #4
Live Chats › Rank #27
Analytics › Rank #78

Popularity

Determined by the number of sites using each technology.

The JivoChat software solution is 7 times more popular than My Live Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

JivoChat is more popular in Russia, the United States, and Brazil, while My Live Chat is more popular in India, Australia, and Vietnam.
Russia
United States
Brazil
Ukraine
Belarus
Turkey
United Kingdom
India
Kazakhstan
Chile

Awards

Popularity by domain category

Determined by the number of sites in each category.

JivoChat is more popular among sites focused on business, online shopping, and marketing and merchandising, while My Live Chat is more commonly used on non-profit, advocacy and NGO sites.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Software/Hardware
Health
Fashion/Beauty
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,097
#16,369
#17,083
#22,277
#24,856
View more ➝
Name
Rank
#44,563
#98,021
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.