🆚 Kayako vs. Zoho Desk
- 📈 Zoho Desk is four times more popular than Kayako.
- 🌎 Zoho Desk is more popular in the United States, the United Kingdom, and India.
- 🌍 Kayako is more popular in the Netherlands, Romania, and Russia.
Statistics based on 3.3M+ analyzed websites. About this data
Zoho DeskType
Customer support technology
Customer support technology
About
Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.
Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.
Headquarters
Austin, Texas, United States
Chennai, India
Pricing
Free version ❌Free 14-day trial
Essential$468+/agent/year
EnterpriseCustom
Free version ✔️
Express$9/user/month
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Zoho Desk customer support technology is 4 times more popular than Kayako.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Zoho Desk is more popular in the United States, the United Kingdom, and India, while Kayako is more popular in the Netherlands, Romania, and Russia.
United States
United Kingdom
India
Australia
Italy
Canada
France
Spain
Germany
Switzerland
Awards
- 🔥 16th most popular in the United Kingdom in the Customer Support category.
- ⬆️ 24th most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Zoho Desk is more popular among sites focused on business, software and hardware, and marketing and merchandising, while Kayako is more commonly used on Internet services and fashion and beauty sites.
Business
Software/Hardware
Marketing/Merchandising
Online Shopping
Internet Services
Education/Reference
Fashion/Beauty
Blogs/Wiki
Health
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Zammad
Freshdesk
Jira Service Management🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.