🆚 Lime Connect vs. Smartsupp
- 📈 Smartsupp is five times more popular than Lime Connect.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
- 🌍 Lime Connect is more popular in Germany, Switzerland, and Austria.
Lime Connect
SmartsuppType
About
Lime Connect, formerly Userlike, is an AI-powered, GDPR-compliant live chat and customer messaging platform developed and hosted in Germany.
The platform includes website live chat, AI chatbots, chatbot scripts, video calling, conversation routing, and support for 
WhatsApp, 
Messenger, 
Telegram, and email communication from a unified workspace.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and 
Google Analytics.
Headquarters
Pricing
(2 seats)$130/month
(10 seats)$350/month
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Germany in the Live Chats category.
- 🥈 Second most popular in Austria in the Live Chats category.
- ⭐ 4th most popular in Switzerland in the Live Chats category.
- 🔥 20th most popular in France in the Live Chats category.
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
JivoChat
Intercom
Olark
Chatwoot🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.