🆚 Pega vs. Zoho CRM

Type

Customer relationship management system
Customer relationship management system

About

Pega is a cloud-based business process management (BPM) and customer relationship management (CRM) platform that helps organizations automate business processes and improve customer engagement.

Zoho CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows.

It provides lead and deal management, workflow automation, omnichannel communication across email, phone, social media, and live chat, AI-powered sales assistant, territory and forecast management, and integrations with other Zoho applications, Microsoft 365, Slack, and Shopify.

Headquarters

Waltham, Massachusetts, United States
Chennai, India

Website

Pricing

Free version ❌
$1,200+/user/year
Free version ❌
Standard $20/user/month
Professional $35/user/month
Enterprise $50/user/month
Ultimate $65/user/month

Categories

CRM › Rank #43
CRM › Rank #10

Popularity

Determined by the number of sites using each technology.

The Zoho CRM system is 9 times more popular than Pega.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Zoho CRM is more popular in the United States, the United Kingdom, and India, while Pega is more popular in the British Virgin Islands.
United States
United Kingdom
India
Spain
British Virgin Islands
Canada
Australia
Japan
Germany
United Arab Emirates

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zoho CRM is more popular among sites focused on business, Internet services, and marketing and merchandising, while Pega is more commonly used on public information and government and military sites.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Education/Reference
Online Shopping
Health
Real Estate
Finance/Banking
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,451
#2,614
#20,125
View more ➝
Name
Rank
#15,244
#19,642
#23,543
#23,734
View more ➝

See also

🗃️ About This Data