🆚 Pendo vs. Shepherd

Type

Digital adoption platform
Digital adoption platform

About

Pendo is a product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

The platform provides event tracking, feature adoption reports, onboarding walkthroughs, tooltips and guides, NPS and in-app surveys, session replay, and AI-assisted insights, and supports integrations with platforms such as Salesforce, HubSpot, Jira, Slack, and Zendesk.

Shepherd is an open-source digital adoption platform that lets developers build custom onboarding tours, trainings, and announcements inside web applications.

It maintains official wrappers for React, Ember, Angular, and Vue.js, supports full keyboard navigation and focus trapping, anchors tour steps to specific page elements through CSS selectors, and applies minimal default styling that can be customized to match an application's design.

Read more…

Headquarters

Raleigh, North Carolina, United States
Middleburg, Virginia, United States

Website

Pricing

Free version ✔️ Business email address required, 500 monthly active users limit
$8,000+/year
Free version ✔️ Versions older than v14.0.0 or for open-source, personal and non-commercial sites, open source
Business (5 projects) $50
Enterprise (unlimited projects) $300

Categories

Digital Adoption › Rank #3
Digital Adoption › Rank #7
Analytics › Rank #74
Feedback › Rank #30
JavaScript Libraries › Rank #253

Popularity

Determined by the number of sites using each technology.

The Pendo digital adoption platform is 2.4 times more popular than Shepherd.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Pendo is more popular in the United States, the United Kingdom, and Germany, while Shepherd is more popular in Australia, Sweden, and Brazil.
United States
United Kingdom
Germany
Australia
Canada
France
Netherlands
Italy
Switzerland
Sweden

Awards

Popularity by domain category

Determined by the number of sites in each category.

Pendo is more popular among sites focused on business, marketing and merchandising, and education and reference, while Shepherd is more commonly used on online shopping, sports, and travel sites.
Business
Marketing/Merchandising
Education/Reference
Internet Services
Finance/Banking
Online Shopping
Health
Sports
Travel
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,626
#1,939
#2,020
View more ➝
Name
Rank
#495
View more ➝

See also

🗃️ About This Data