🆚 Pendo vs. Shepherd

Type

Digital adoption platform
Digital adoption platform

About

Pendo is a product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications.

The platform provides event tracking, feature adoption reports, onboarding walkthroughs, tooltips and guides, NPS and in-app surveys, session replay, and AI-assisted insights, and supports integrations with platforms such as Salesforce, HubSpot, Jira, Slack, and Zendesk.

Shepherd is an open-source, fully featured, digital adoption platform (DAP) and user on-boarding service.

Headquarters

Raleigh, North Carolina, United States
Middleburg, Virginia, United States

Website

Pricing

Free version ✔️ Business email address required, 500 monthly active users limit
$8,000+/year
Free version ✔️ Versions older than v14.0.0 or for open-source, personal and non-commercial sites, open source
Business (5 projects) $50
Enterprise (unlimited projects) $300

Categories

Digital Adoption › Rank #3
Digital Adoption › Rank #6
Analytics › Rank #78
Feedback › Rank #27
JavaScript Libraries › Rank #252

Popularity

Determined by the number of sites using each technology.

The Pendo digital adoption platform is 2.3 times more popular than Shepherd.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Pendo is more popular in the United States, the United Kingdom, and Canada, while Shepherd is more popular in Germany, Australia, and France.
United States
United Kingdom
Canada
Germany
Australia
France
Netherlands
Sweden
Italy
Ireland

Awards

Popularity by domain category

Determined by the number of sites in each category.

Pendo is more popular among sites focused on business, education and reference, and marketing and merchandising, while Shepherd is more commonly used on online shopping, sports, and travel sites.
Business
Education/Reference
Marketing/Merchandising
Finance/Banking
Internet Services
Online Shopping
Health
Software/Hardware
Non-Profit/Advocacy/NGO
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,626
#2,020
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data