🆚 Pure Chat vs. Tidio
- 📈 Tidio is five times more popular than Pure Chat.
- 🌎 Tidio is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Pure Chat is more popular in Cambodia.
TidioType
About
Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.
It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with 
Zapier, 
Google Analytics, and HubSpot CRM.
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
Pricing
(1 site, 4 users, 100 SMS)$49/month
(Unlimited sites, 10 users, 1K SMS, no branding)$99/month
(100 conversations)$29/month
(2K conversations)$59/month
(5K conversations)$749/month
(50 conversations)$39/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 13rd most popular in the United States in the Live Chats category.
- 🔥 15th most popular in the United Kingdom in the Live Chats category.
- 🔥 15th most popular in Australia in the Live Chats category.
- 🔥 15th most popular in Canada in the Live Chats category.
- 🔥 19th most popular in India in the Live Chats category.
- 🥇 Most popular in Pakistan in the Customer Support category.
- 🥇 Most popular in Saudi Arabia in the Customer Support category.
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tawk.to
Zendesk Chat
JivoChat
HubSpot Chat
Intercom
Chatwoot
Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.