🆚 RingCentral vs. Zammad
- 📈 RingCentral is noticeably more popular than Zammad.
- 🌎 RingCentral is more popular in the United States, the United Kingdom, and France.
- 🌍 Zammad is more popular in Germany, the Netherlands, and Switzerland.
RingCentral
ZammadType
About
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Zammad is an open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.
It provides multi-channel support, advanced ticket management with automation, SLAs and escalation rules, a knowledge base and customer portal, full REST API, and LDAP and SSO integrations.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 9th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United States in the Instant Messaging category.
- 🔥 12nd most popular in the United Kingdom in the Customer Support category.
- ⬆️ 25th most popular in the United States in the Customer Support category.
- ⬆️ 35th most popular in the United Kingdom in the Live Chats category.
- ⭐ 9th most popular in Germany in the Customer Support category.
- 🔥 18th most popular in Germany in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.