🆚 Smartsupp vs. Userlike

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.

Userlike is an AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Headquarters

Brno, Czech Republic
Cologne, Germany

Website

Pricing

Free version ✔️50 conversations per month, 14 days of conversation history
Standard
(+ chatbots, basic statistics)
$168+/year
Pro
(+ teams of agents, segmentation)
$288+/year
Ultimate
(+ API, mobile SDK)
$2,868+/year
Mira AI
Shopping assistant add-on
$16+/month
Free version ✔️1 seat
Team
(2 seats)
$130/month
Corporate
(10 seats)
$350/month

Categories

Live Chats › Rank #9
Live Chats › Rank #32

Popularity

Determined by the number of sites using each technology.

The Smartsupp live chat software solution is 6 times more popular than Userlike.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Smartsupp is more popular in the Czech Republic, Poland, and Italy, while Userlike is more popular in Germany, Switzerland, and Austria.
Czech Republic
Poland
Germany
Italy
Slovakia
Spain
France
United States
Hungary
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Smartsupp is more popular among sites focused on online shopping, business, and marketing and merchandising, while Userlike is more commonly used on non-profit, advocacy and NGO sites.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Software/Hardware
Travel
Education/Reference
Motor Vehicles
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,178
#12,514
#14,201
#18,954
View more ➝
Name
Rank
#7,152
#7,560
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.