🆚 Tawk.to vs. Twilio Flex
Statistics for Twilio Flex are still being collected and do not yet reflect its full market share.
Tawk.to
Twilio FlexType
Live chat software
Contact center platform
About
Tawk.to is a free live chat software for websites.
It supports unlimited agents, unlimited chat history and websites, over 45 languages, real-time visitor monitoring, automated triggers, a built-in ticketing system, customizable widgets, and a 
JavaScript API for integrations.
WhatsAppHeadquarters
Las Vegas, Nevada, United States
San Francisco, California, United States
Pricing
Free ✔️ + $$$
Tawk.to branding removal $29/month
AI Assist $29/month
Human chat agents $1/hour
Free version ❌Free trial for 5,000 free active user hours
User + usage $35+/user/month
Named user pricing $150/named user/month
Active user hour pricing $1+/active user/hour
Agent Copilot $0.005/message
Categories
Popularity
Determined by the number of sites using each technology.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
United States
India
United Kingdom
Vietnam
Turkey
Australia
Netherlands
Indonesia
Canada
Italy
Awards
- 🥇 Most popular in the United States in the Live Chats category.
- 🥇 Most popular in India in the Live Chats category.
- 🥇 Most popular in the United Kingdom in the Live Chats category.
- 🥇 Most popular in Vietnam in the Live Chats category.
- 🥇 Most popular in Turkey in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Online Shopping
Business
Internet Services
Marketing/Merchandising
Education/Reference
Travel
Software/Hardware
Fashion/Beauty
Health
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,976,354 websites. However, data for Twilio Flex is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.