🆚 Tidio vs. Zoho SalesIQ

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.

It also supports proactive chat triggers and rule-based routing, a codeless chatbot builder (Zobot) with AI and multilingual support, and detailed visitor tracking with behavior and scoring.

Headquarters

San Francisco, California, United States
Chennai, India

Website

Pricing

Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month
Free version ✔️3 users, 100 operator chat sessions per month
Basic
(1K chat sessions)
$10/user/month
Professional
(unlimited chat sessions)
$17/user/month
Enterprisel
(unlimited chat sessions)
$25/user/month

Categories

Live Chats › Rank #5
Live Chats › Rank #11
Customer Support › Rank #3
Analytics › Rank #42

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 2.3 times more popular than Zoho SalesIQ.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular in the United States, the United Kingdom, and India, while Zoho SalesIQ is more popular in the United Arab Emirates, Japan, and Israel.
United States
United Kingdom
India
Australia
Canada
France
Spain
Italy
Germany
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular among sites focused on business, online shopping, and marketing and merchandising, while Zoho SalesIQ is more commonly used on software and hardware, restaurants, and job search sites.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Software/Hardware
Travel
Health
Fashion/Beauty
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,387
#17,232
View more ➝
Name
Rank
adjarab*t.am
#3,411
#12,920
#14,200
#17,475
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.