🆚 Trustpilot vs. Yelp

Compare technologies based on real-world usage data *

Type

Customer review platform
Customer review platform

About

Trustpilot is a global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.

It hosts over 300 million reviews, provides tools for review collection, analytics including sentiment and topic categorization, a proprietary TrustScore metric, and AI-assisted response and trend forecasting features for businesses.

Yelp is an American crowd-sourced review platform where users publish ratings and written feedback about local businesses.

It supports star ratings on a five-point scale, photo uploads, review filtering and moderation, business profile pages, consumer messaging, and embeds and APIs that allow reviews and ratings to be displayed on third-party websites.

Headquarters

Copenhagen, Denmark
San Francisco, California, United States

Website

Pricing

Free version ✔️50 monthly review invitations, disallows embedding of reviews
Plus
(200 review invites)
$3,588+/year
Premium
(500 review invites)
$7,548+/year
Advanced
(5,000 review invites)
$13,188+/year
EnterpriseCustom
Free version ✔️Free listing
Upgrade Package$180+/month

Categories

Customer Reviews › Rank #1
Customer Reviews › Rank #5
Social Media › Rank #14
Business Listings › Rank #1

Popularity

Determined by the number of sites using each technology.

The Trustpilot customer review website is 2.1 times more popular than Yelp.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Trustpilot is more popular in the United Kingdom, the Netherlands, and Italy, while Yelp is more popular in the United States, Mexico, and Puerto Rico.
United States
United Kingdom
Netherlands
Italy
France
Germany
Denmark
Sweden
Spain
Australia

Awards

Popularity by domain category

Determined by the number of sites in each category.

Trustpilot is more popular among sites focused on online shopping, marketing and merchandising, and business, while Yelp is more commonly used on health, restaurants, and motor vehicles sites.
Online Shopping
Marketing/Merchandising
Business
Internet Services
Fashion/Beauty
Health
Travel
Finance/Banking
Real Estate
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#18,391
#25,208
#35,446
#49,397
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.