⚡ CRM in Germany
Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.
Germany is a Central European country with a population of around 84 million people.
According to our data, customer relationship management systems are used on 1.4% of websites from Germany.
⭐ Most Popular in 2026
The following chart shows the top CRM systems in Germany in 2026, based on market share.
The most popular is Brevo with an impressive share of 33.2%, followed by
Zendesk with 24% and
HubSpot CRM with 11.6%.
Brevo 33.2%
Zendesk 24%
HubSpot CRM 11.6%
ActiveCampaign 9.6%Salesforce 7.1%
Microsoft Dynamics 365 4.7%
Odoo 3.2%
Pipedrive 1.2%
Freshsales 1%
Zenchef 1%
Vcita 1%
Zoho CRM 0.8%
CiviCRM 0.5%
Bitrix24 0.5%
- Other 0.6%
🚀 Highlights
Here is a list of the top systems that are more popular in Germany than worldwide.
Differences between global and country rankings are shown in parentheses.
- 1.
Brevo (-2)
- 6.
Microsoft Dynamics 365 (-3)
- 7.
Odoo (-1)
- 8.
Pipedrive (-6)
- 9.
Freshsales (-11)
- 10.
Zenchef (-5)
- 11.
Vcita (-2)
- 13.
CiviCRM (-12)
- 15.
Gist (-19)
- 17.
Daktela (-14)
✨ Best CRM Systems
Below is a more detailed list of the top 25 of the 37 CRM systems used on sites from Germany, ranked by their market share.
👉 See Also
Statistics were last calculated on .
For details, see our methodology and disclaimer.