⚡ Customer Support in Bangladesh

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

Bangladesh is a South Asian country with a population of over 173 million people.

According to our research, customer support technologies are used on 1.3% of websites from Bangladesh.

⭐ Most Popular in 2026

The following chart shows the top customer support technologies in Bangladesh in 2026, based on market share.

The most popular is Crisp with an impressive share of 45.6%, followed by Tidio with 26.5% and Zendesk with 10.3%.

Crisp 45.6%
Tidio 26.5%
Zendesk 10.3%
LiveChat 7.4%
Freshdesk 2.9%
UserVoice 1.5%
Intercom 1.5%
Twilio 1.5%
Help Scout 1.5%
Chatwoot 1.5%
Freshservice 1.5%

🚀 Highlights

Here is a list of the top technologies that are more popular in Bangladesh than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Crisp ^(-5)
2. Tidio ^(-1)
5. Freshdesk ^(-2)
11. Freshservice ^(-16)

✨ Best Customer Support Technologies

Below is a more detailed list of 11 customer support technologies used on sites from Bangladesh, ranked by their market share.

Rank	Name	Market share
1	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	45.6%
2	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	26.5%
3	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	10.3%
4	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	7.4%
5	Freshdesk San Mateo, California, United States A cloud-based helpdesk ticketing system that centralizes customer support requests from multiple channels into a single workspace for support teams. Free$23+/agent/month	2.9%
-	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	1.5%
7	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	1.5%
-	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	1.5%
9	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	1.5%
-	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	1.5%
11	Freshservice San Mateo, California, United States A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system. $19+/agent/month	1.5%

👉 See Also

🌎 Customer Support in other countries

Data is based on the analysis of 5,366 websites from Bangladesh.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.