πŸ“ˆ Live Chat Software Ranked #26–#50 in China

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

China is an East Asian country with a population of around 1.4 billion people.

The following list shows the live chat software ranked from 26th to 50th out of 52 used on websites in China.

RankNameMarket share
26
Gorgias
San Francisco, California, United States

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

$10+/month
27
GetButton
Helsinki, Finland

The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation.

$4.99+/month
28
Provide Support
New York, United States

A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

$24+/month
29
Brevo Conversations
Paris, France

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Free$15/user/month
30
Re:amaze
Tempe, Arizona, United States

An integrated customer service, live chat, and helpdesk platform for online businesses.

$29+/user/month
31
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
32
ChatBot
WrocΕ‚aw, Poland

An AI platform that allows you to build and deploy conversational chatbots without any coding skills.

$65+/month
33
Boost
Ho Chi Minh City, Vietnam

An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising.

$29+/month
34
Qualified
San Francisco, California, United States

A conversational marketing platform designed to help B2B companies connect with qualified buyers in real time and engage with them instantly.

$3,500+/month
35
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
36
Laiye
Beijing, China

An AI-driven robotic process automation platform that enables governments and enterprises to develop digital workforces using large language models.

$$$
-
Leadoo
Helsinki, Finland

A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads.

Free€699+/month
38
Dynamics 365 Customer Service
Redmond, Washington, United States

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

$50+/user/month
39
Userlike
Cologne, Germany

An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Free$130+/month
40
Daktela
Prague, Czech Republic

A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

€30+/user/month
41
Gladly
San Francisco, California, United States

A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

$180+/user/month
42
Microsoft Copilot Studio
Redmond, Washington, United States

A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots.

$200+/month
43
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
44
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
45
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
46
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
47
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
48
Genesys Cloud CX
Menlo Park, California, United States

A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale.

$75+/user/month
49
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
50
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month

πŸ‘‰ See Also

Data is based on the analysis of 82,655 websites from China.
Statistics were last calculated on .
For details, see our methodology and disclaimer.