📈 Live Chat Software Ranked #26–#50 in Indonesia

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Indonesia is a Southeast Asian country with a population of over 279 million people.

The following list shows the live chat software ranked from 26th to 50th out of 61 used on websites in Indonesia.

RankNameMarket share
26
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
27
Chatra
Paris, France

A cloud-based live chat platform designed for small businesses and e-commerce retailers.

Free€25+/agent/month
28
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
29
Emplifi
Columbus, Ohio, United States

A unified customer engagement platform that provides tools for social media marketing, commerce, and customer care.

$2,400+/year
30
WP Social Ninja
Newark, Delaware, United States

A plugin for WordPress that allows you to embed social feeds (Instagram, Facebook), reviews (Google Reviews, WooCommerce Reviews), and chat widgets into your website.

Free$44/year
31
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month
32
Tochat.be
Madrid, Spain

A Spanish platform that allows users to embed WhatsApp click-to-chat widgets to capture leads and interact with website visitors.

$5+/month
33
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
34
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
35
Re:amaze
Tempe, Arizona, United States

A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

$29+/user/month
36
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
37
GLPI
Paris, France

An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.

FreeOpen source€100+/month
38
Customerly
Dublin, Ireland

An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents.

$19+/seat/month
39
LivePerson
New York, United States

An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

$$$
40
OpenWidget
Wrocław, Poland

Allows users to embed Google Reviews, WhatsApp chat, Messenger chat, visitor counter, contact form and other widgets that can help improve customer engagement.

Free
41
Gorgias
San Francisco, California, United States

A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

$10+/month
42
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
43
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
44
Botpress
Quebec City, Canada

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Free$189+/month
45
Zoko
Bengaluru, India

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

$49.99+/month
46
ChatBot
Wrocław, Poland

An AI platform that allows you to build and deploy conversational chatbots without any coding skills.

$65+/month
47
Trengo
Utrecht, Netherlands

An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.

$209+/month
48
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
49
Provide Support
New York, United States

A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

$24+/month
50
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month

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