⚡ Live Chat Software in Macedonia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Macedonia is a Southeastern European country with a population of around 2.1 million people.

According to our data, live chat software is used on 1.6% of websites from Macedonia.

Statistics based on 1K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Macedonia in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 33.3%, followed by Tidio with 11.1% and Zendesk Chat with 7.4%.

Tawk.to 33.3%
Tidio 11.1%
Zendesk Chat 7.4%
Chaty 7.4%
JivoChat 7.4%
Crisp 3.7%
Freshchat 3.7%
Chatwoot 3.7%
Trengo 3.7%
Zoho SalesIQ 3.7%
SnapEngage 3.7%
Chatra 3.7%
GetButton 3.7%
Chatway 3.7%
Other 0.1%

🚀 Highlights

Here is a list of the top solutions that is more popular in Macedonia than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Tidio ^(-3)
4. Chaty ^(-4)
6. Crisp ^(-4)
7. Freshchat ^(-7)
8. Chatwoot ^(-27)
9. Trengo ^(-33)
10. Zoho SalesIQ ^(-1)
11. SnapEngage ^(-27)
12. Chatra ^(-16)

✨ Best Live Chat Software

Below is a more detailed list of 14 live chat software solutions used on sites from Macedonia, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	33.3%
2	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	11.1%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	7.4%
4	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	7.4%
5	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	7.4%
6	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	3.7%
7	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	3.7%
8	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	3.7%
9	Trengo Utrecht, Netherlands A customer engagement platform that combines multiple communication channels into one shared inbox. $209+/month	3.7%
10	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	3.7%
11	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	3.7%
12	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	3.7%
13	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Messenger and allows them to initiate a conversation. $4.99+/month	3.7%
⏳	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	3.7%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 1,678 websites from Macedonia.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 14 were detected on websites from Macedonia.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.