⚡ Live Chat Software in Macedonia

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Macedonia is a Southeastern European country with a population of around 2.1 million people.

According to our data, live chat software is used on 2.1% of websites from Macedonia.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Macedonia in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 38.1%, followed by Chatway with 9.5% and Zendesk Chat with 9.5%.

Tawk.to 38.1%
Chatway 9.5%
Zendesk Chat 9.5%
Tidio 9.5%
Chaty 7.1%
JivoChat 4.8%
Chatra 2.4%
GetButton 2.4%
SnapEngage 2.4%
Botpress 2.4%
Salesforce Chat 2.4%
Zoho SalesIQ 2.4%
Intercom 2.4%
Chatwoot 2.4%
Other 2.4%

🚀 Highlights

Here is a list of the top solutions that is more popular in Macedonia than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chatway ^(-41)
5. Chaty ^(-4)
6. JivoChat ^(-1)
7. Chatra ^(-24)
8. GetButton ^(-8)
9. SnapEngage ^(-36)
10. Botpress ^(-37)
11. Salesforce Chat ^(-4)
14. Chatwoot ^(-18)
15. Freshchat ^(-3)

✨ Best Live Chat Software

Below is a more detailed list of 18 live chat software solutions used on sites from Macedonia, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free$$$	38.1%
2	Chatway Tel Aviv, Israel A live chat and AI chatbot platform that enables websites to communicate with visitors in real time through a customizable chat widget and automated messaging. Free$29+/month	9.5%
3	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	9.5%
4	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	9.5%
5	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	7.1%
6	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	4.8%
7	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	2.4%
8	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	2.4%
9	SnapEngage Dallas, Texas, United States A live chat solution built for sales and support.	2.4%
10	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$189+/month	2.4%
11	Salesforce Chat San Francisco, California, United States A legacy live chat solution from Salesforce that was retired in February 2026. Legacy	2.4%
12	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	2.4%
13	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	2.4%
14	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	2.4%
15	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	2.4%
16	Microsoft Copilot Studio Redmond, Washington, United States A low-code platform for building, customizing, and managing generative AI assistants called copilots. $30+/user/month	2.4%
17	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	2.4%
18	Trengo Utrecht, Netherlands An AI-powered omnichannel customer engagement platform that centralizes WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox. $209+/month	2.4%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,027 websites from Macedonia.
We currently track the presence of 114 live chat software solutions across the web.
Of these, 18 were detected on websites from Macedonia.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.