⚡ Live Chat Software in Pakistan

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Pakistan is a South Asian country with a population of over 242 million people.

According to our data, live chat software is used on 7.4% of websites from Pakistan.

⭐ Most Popular in 2026

The following chart shows the top live chat software in Pakistan in 2026, based on market share.

The most popular is Tawk.to with an impressive share of 40.6%, followed by Chaty with 20.1% and GetButton with 12.5%.

Tawk.to 40.6%
Chaty 20.1%
GetButton 12.5%
Tidio 7%
Zendesk Chat 4.9%
Zoko 2.5%
My Live Chat 1.9%
Crisp 1.9%
LiveChat 1.5%
Zoho SalesIQ 1.3%
JivoChat 0.9%
Pure Chat 0.8%
Intercom 0.6%
Collect.chat 0.6%
Other 2.9%

🚀 Highlights

Here is a list of the top software that is more popular in Pakistan than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Chaty ^(-6)
3. GetButton ^(-9)
4. Tidio ^(-1)
6. Zoko ^(-53)
7. My Live Chat ^(-20)
8. Crisp ^(-2)
10. Zoho SalesIQ ^(-1)
12. Pure Chat ^(-9)
14. Collect.chat ^(-21)
15. Provide Support ^(-18)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 37 live chat software solutions used on sites from Pakistan, ranked by their market share.

Rank	Name	Market share
1	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	40.6%
2	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	20.1%
3	GetButton Helsinki, Finland The chat button by GetButton takes website visitors directly to the messaging app such as WhatsApp or Facebook Messenger and allows them to initiate a conversation. $4.99+/month	12.5%
4	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	7%
5	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	4.9%
6	Zoko Bengaluru, India A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support. $39.99+/month	2.5%
7	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	1.9%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	1.9%
9	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	1.5%
10	Zoho SalesIQ Chennai, India A customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts. Free$10+/user/month	1.3%
11	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	0.9%
12	Pure Chat Scottsdale, Arizona, United States A live chat platform designed to help businesses engage website visitors through a customizable chat widget. $49+/month	0.8%
13	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	0.6%
14	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.6%
15	Provide Support New York, United States A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems. $24+/month	0.6%
16	Botsify Karachi, Pakistan A chatbot builder and conversational AI tool that helps you create chatbots for websites, Facebook, WhatsApp, Instagram, and Telegram. $49+/month	0.4%
17	Boost Ho Chi Minh City, Vietnam An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising. $29+/month	0.4%
18	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.4%
19	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.4%
20	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.4%
21	Salesforce Chat San Francisco, California, United States A live chat solution from Salesforce that is currently in maintenance-only mode and is scheduled to be retired in February 2026. Legacy	0.4%
22	Salesforce Enhanced Chat San Francisco, California, United States A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels. $75+/user/month	0.4%
23	LivePerson New York, United States An AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Facebook Messenger and WhatsApp, and can scale to any number of conversations. $$$	0.2%
24	Dashly Wilmington, Delaware, United States An AI-powered conversational marketing platform that helps businesses boost revenue and automate support. $39+/month	0.2%
25	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.2%

👉 See Also

✨ Related Technologies
- Messenger, WhatsApp

Data is based on the analysis of 7,121 websites from Pakistan.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.