Live Chat Software Ranked #26–#48 in Thailand by Market Share (2026)

📈 Live Chat Software Ranked #26–#48 in Thailand

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Thailand is a Southeast Asian country with a population of around 72 million people.

Statistics based on 22K+ analyzed websites. About this data

The following list shows the live chat software ranked from 26th to 48th out of 48 used on websites in Thailand.

Rank	Name	Market share
26	Olark San Jose, California, United States A chat application for websites that provides analytics tools and AI chatbots. $29+/month	0.3%
27	Genesys Cloud CX Menlo Park, California, United States A cloud-native suite of enterprise communications, collaboration, and contact center software designed to manage omnichannel customer interactions and internal team communication at scale. $75+/user/month	0.3%
28	Userlike Cologne, Germany An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany. Free$130+/month	0.3%
29	My Live Chat North York, Ontario, Canada A cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic. Free$15+/month	0.3%
30	Customers.ai Boston, Massachusetts, United States A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers. $199+/month	0.3%
31	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	0.3%
32	GLPI Paris, France An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system. FreeOpen source€100+/month	0.1%
33	Zammad Berlin, Germany An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution. FreeOpen source€2,999+/year	0.1%
34	HubSpot Chat Cambridge, Massachusetts, United States Live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions. Free$20+/seat/month	0.1%
35	Re:amaze Tempe, Arizona, United States An integrated customer service, live chat, and helpdesk platform for online businesses. $29+/user/month	0.1%
36	Talk-me Kaliningrad, Russia A Russian online assistant service that provides an embeddable live chat and chatbot widget for websites to help businesses communicate with visitors and manage inquiries. 53 RUB+/month	0.1%
37	Sunshine Conversations San Francisco, California, United States A customizable messaging platform that allows users to connect third-party bots and leverage the API. $115+/agent/month	0.1%
38	Gorgias San Francisco, California, United States A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform. $10+/month	0.1%
39	Twilio San Francisco, California, United States A cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications. Free$250+/month	0.1%
40	Botpress Quebec City, Canada An all-in-one platform for developers building chatbot applications powered by the latest LLMs. Free$89+/month	0.1%
41	Sprinklr New York, United States An AI-powered customer experience management platform. $15,000+/year	0.1%
42	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	0.1%
43	Voiceflow San Francisco, California, United States A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding. Free$60+/month	0.1%
44	Brevo Conversations Paris, France Platform includes live chat, chatbot, WhatsApp integration and AI capabilities. Free$15/user/month	0.1%
45	Emplifi Columbus, Ohio, United States An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. $2,400+/year	0.1%
46	ChatBot Wrocław, Poland An AI platform that allows you to build and deploy conversational chatbots without any coding skills. $65+/month	0.1%
47	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	0.1%
48	SiteGPT Hyderabad, India A chatbot solution that creates a personalized AI support chatbot trained on a user's website content. $59+/month	0.1%

👉 See Also

🌎 Live Chats in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 22,761 websites from Thailand.
We currently track the presence of 109 live chat software solutions across the web.
Of these, 48 were detected on websites from Thailand.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.