📈 Live Chat Software Ranked #51–#75 in the United States

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

The United States of America (USA) is a North American country with a population of over 341 million people.

The following list shows the live chat software ranked from 51st to 75th out of 100 used on websites in the United States.

RankNameMarket share
51
Chatlio
Seattle, Washington, United States

A live chat solution that allows to talk with customers directly from Slack.

$29+/month
52
Microsoft Copilot Studio
Redmond, Washington, United States

A graphical low-code tool for building and maintaining your own generative AI tools, called Copilots.

$200+/month
53
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
54
Instabot
New York, United States

A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly.

$70+/month
55
Dynamics 365 Customer Service
Redmond, Washington, United States

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

$50+/user/month
56
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
57
HelpCrunch
Wilmington, Delaware, United States

A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

$15+/user/month
58
IvyQuantum
Raleigh, North Carolina, United States

An all-in-one platform to build and launch conversational chatbots.

$$$
59
Smith.ai
Los Altos, California, United States

A 24/7 virtual receptionist service that handles calls, chats, text messages, and social media interactions.

$97.50+/month
60
Brevo Conversations
Paris, France

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Free$15/user/month
61
ZoomInfo Chat
Vancouver, Washington, United States

A conversational marketing platform designed for B2B conversions, featuring an automated meeting scheduler, advanced chat routing, and step-by-step conversation builder.

$$$
62
Yellow.ai
San Mateo, California, United States

A full-stack service automation platform powered by generative AI that enables enterprises to build and deploy chatbots and voice bots for various functions, including customer support, sales, and HR.

Free$$$
63
Chekkit
Winnipeg, Manitoba, Canada

A text messaging platform that includes text, video and group chats, AI assistant, payments, and more.

$25+/month
64
Userlike
Cologne, Germany

An AI-powered, GDPR-compliant live chat software, developed and hosted in Germany.

Free$130+/month
65
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$
66
Meiqia
Beijing, China

A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Free1,888 RMB+/seat/year
67
TocPlus
Incheon, Korea

A free chat service available in English, Chinese, Japanese, and Korean that enables you to chat with visitors on your website.

Free
68
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
-
Botsonic
San Francisco, California, United States

An AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

$19+/month
70
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
71
Talkative
Newport, United Kingdom

A customer engagement platform with live chat, AI chatbots, live video calls, and social messaging.

$70+/month
72
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
73
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
74
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
75
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$

👉 See Also

Data is based on the analysis of 545,779 websites from the United States.
Statistics were last calculated on .
For details, see our methodology and disclaimer.