🆚 Better Business Bureau vs. Google Customer Reviews

Compare technologies based on real-world usage data *

Type

Customer review platform
Customer review platform

About

The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.

It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.

Google Customer Reviews is a free service that allows website owners to collect feedback from customers who've made a purchase on their site.

Headquarters

Arlington, Virginia, United States
Mountain View, California, United States

Website

Pricing

Free version ✔️Basic listing
Accreditation fee$510+/year
Free ✔️

Categories

Customer Reviews › Rank #6
Customer Reviews › Rank #10
Business Listings › Rank #2

Popularity

Determined by the number of sites using each technology.

The Better Business Bureau customer review website is 2.7 times more popular than Google Customer Reviews.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Better Business Bureau is more popular in the United States, Canada, and Moldova, while Google Customer Reviews is more popular in Poland, Brazil, and the United Kingdom.
United States
Canada
Poland
Brazil
United Kingdom
Australia
Germany
France
Turkey
Ukraine

Awards

Popularity by domain category

Determined by the number of sites in each category.

Better Business Bureau is more popular among sites focused on marketing and merchandising, business, and real estate, while Google Customer Reviews is more commonly used on online shopping, fashion and beauty, and sports sites.
Online Shopping
Marketing/Merchandising
Business
Real Estate
Finance/Banking
Internet Services
Health
Fashion/Beauty
Software/Hardware
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,278
#1,533
View more ➝
Name
Rank
#17,589
#24,370
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.
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