🆚 Chat Plus vs. Shopify Inbox
- 📈 Shopify Inbox is much more popular than Chat Plus.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Australia.
- 🌍 Chat Plus is more popular in Japan.
Statistics based on 3.5M+ analyzed websites. About this data
Shopify InboxType
Live chat software
Live chat software
About
Chat Plus is a Japanese live chat solution with AI chatbots.
Shopify Inbox is a free customer messaging and live chat application for 
Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
Tokyo, Japan
Ottawa, Ontario, Canada
Pricing
Free ✔️
Categories
Live Chats › Rank #49
Live Chats › Rank #4
Popularity
Determined by the number of sites using each technology.
The Shopify Inbox live chat software is 24 times more popular than Chat Plus.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Shopify Inbox is more popular in the United States, the United Kingdom, and Australia, while Chat Plus is more popular in Japan.
United States
United Kingdom
Japan
Australia
Canada
India
Germany
France
Italy
China
Awards
- 🥇 Most popular in Japan in the Live Chats category.
- 🥇 Most popular in New Zealand in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥈 Second most popular in South Africa in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in the Philippines in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Shopify Inbox is more popular than Chat Plus in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Software/Hardware
Internet Services
Entertainment
Education/Reference
Blogs/Wiki
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
JivoChat
Intercom
Smartsupp
Tawk.to
Gorgias
Channel Talk
Drift
Gladly🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,531,795 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.