🆚 Chat Plus vs. Shopify Inbox
- 📈 Shopify Inbox is much more popular than Chat Plus.
- 🌎 Shopify Inbox is more popular in the United States, the United Kingdom, and Canada.
- 🌍 Chat Plus is more popular in Japan.
Statistics based on 3.8M+ analyzed websites. About this data
Type
Live chat software
Live chat software
About
Chat Plus is a Japanese live chat solution with AI chatbots.
Shopify Inbox is a free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers.
It supports real-time customer chat, AI-generated suggested replies, automated greetings and FAQ answers, product recommendations, information about discounts, and mobile inbox management.
Headquarters
Tokyo, Japan
Ottawa, Ontario, Canada
Pricing
Free version ❌
¥1,500+/month
Free ✔️
Categories
Live Chats › Rank #49
Live Chats › Rank #6
Popularity
Determined by the number of sites using each technology.
The Shopify Inbox live chat software is 15 times more popular than Chat Plus.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Shopify Inbox is more popular in the United States, the United Kingdom, and Canada, while Chat Plus is more popular in Japan.
United States
United Kingdom
Japan
Canada
Australia
India
Germany
France
Italy
Spain
Awards
- 🥇 Most popular in Japan in the Live Chats category.
- 🥇 Most popular in Hong Kong in the Live Chats category.
- 🥈 Second most popular in Canada in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- 🥉 Third most popular in Pakistan in the Live Chats category.
- 🥉 Third most popular in Ireland in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Shopify Inbox is more popular than Chat Plus in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Software/Hardware
Internet Services
Entertainment
Health
Education/Reference
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Shopify Inbox

