🆚 Chaty vs. Zendesk Chat

Compare technologies based on real-world usage data *

Type

Widget
Live chat software solution

About

Chaty is a website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps.

It supports more than 20 channels including WhatsApp, Messenger, Telegram, Viber, WeChat, Line, SMS, email and phone links, and offers customization options for button placement, display rules, triggers, and multi-channel routing.

Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.

Headquarters

Tel Aviv, Israel
San Francisco, California, United States

Website

Pricing

Free version ✔️Up to 500 visitors/month
Basic
(up to 10K visitors)
$15/month
Pro
(up to 50K visitors)
$39/month
Growth
(up to 150K visitors)
$79/month
Free version ❌Free 14-day trial
Support Team$228+/agent/year

Categories

Widgets › Rank #17
Live Chats › Rank #8
Live Chats › Rank #2

Popularity

Determined by the number of sites using each technology.

The Zendesk Chat software solution is 2.9 times more popular than Chaty.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Zendesk Chat is more popular in the United States, the United Kingdom, and Australia, while Chaty is more popular in India, Thailand, and Indonesia.
United States
United Kingdom
India
Australia
Italy
Spain
Brazil
Netherlands
France
Germany

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zendesk Chat is more popular among sites focused on online shopping, business, and marketing and merchandising, while Chaty is more commonly used on blogs and wiki sites.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Travel
Education/Reference
Software/Hardware
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#30,031
#44,631
kosargyi.com
#46,045
View more ➝
Name
Rank
#1,434
#1,852
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.