🆚 Daktela vs. Meiqia

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

Meiqia is a Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Headquarters

Prague, Czech Republic
Beijing, China

Website

Pricing

Free version ❌
Contact Centre
Voice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month
AI Agents
Chatbot€200+/month
Voicebot€400/month
Emailbot€400/month
Workforce Management
Setup€300+
Agent€20/month
Live Chat
Free version ✔️
Pro1,888+ RMB/seat/year
AI Chatbot
Free version ✔️
Pro
(20K conversations)
12,888 RMB/year
Enterprise
(50K conversations)
22,888 RMB/year

Categories

Live Chats › Rank #61
Live Chats › Rank #24
Customer Support › Rank #24
Customer Support › Rank #9
CRM › Rank #31

Popularity

Determined by the number of sites using each technology.

The Meiqia live chat software solution is 5 times more popular than Daktela.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Meiqia is more popular in China, Hong Kong, and the United States, while Daktela is more popular in the Czech Republic, Slovakia, and Romania.
China
Czech Republic
Hong Kong
Slovakia
United States
Romania
Poland
Hungary
United Kingdom
Germany

Awards

Popularity by domain category

Determined by the number of sites in each category.

Meiqia is more popular among sites focused on business, Internet services, and education and reference, while Daktela is more commonly used on online shopping, marketing and merchandising, and fashion and beauty sites.
Business
Online Shopping
Marketing/Merchandising
Fashion/Beauty
Internet Services
Education/Reference
Travel
Software/Hardware
Restaurants
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,486
#19,863
#29,547
#29,635
View more ➝
Name
Rank
#79,435
#95,305
#111,148
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.