🆚 Dynamics 365 Customer Service vs. RingCentral

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

Microsoft Dynamics 365 Customer Service is a platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Headquarters

Redmond, Washington, United States
Belmont, California, United States

Website

Pricing

Free version ❌Free 30-day trial
Professional$600/user/year
Enterprise$1,260/user/year
Premium$2,340/user/year
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year

Categories

Live Chats › Rank #72
Live Chats › Rank #64
Customer Support › Rank #30
Customer Support › Rank #26
Instant Messaging › Rank #18

Popularity

Determined by the number of sites using each technology.

RingCentral customer support technology is 1.4 times more popular than Dynamics 365 Customer Service.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

RingCentral is more popular in the United States, the United Kingdom, and Germany, while Dynamics 365 Customer Service is more popular in the Netherlands, Canada, and Australia.
United States
United Kingdom
Netherlands
Canada
Germany
Australia
Austria
Zambia
France
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

RingCentral is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Dynamics 365 Customer Service is more commonly used on business, education and reference, and real estate sites.
Online Shopping
Business
Fashion/Beauty
Marketing/Merchandising
Finance/Banking
Education/Reference
Real Estate
Travel
Software/Hardware
Internet Services

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,202
#8,920
View more ➝
Name
Rank
#8,576
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.