🆚 Dynamics 365 Customer Service vs. RingCentral
- 📈 RingCentral is noticeably more popular than Dynamics 365 Customer Service.
- 🌎 RingCentral is more popular in the United States, the United Kingdom, and Germany.
- 🌍 Dynamics 365 Customer Service is more popular in the Netherlands, Canada, and Australia.
Statistics based on 3.3M+ analyzed websites. About this data
Dynamics 365 Customer ServiceType
Live chat software
Customer support technology
About
Microsoft Dynamics 365 Customer Service is a platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and 
Microsoft Teams.
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Headquarters
Redmond, Washington, United States
Belmont, California, United States
Pricing
Free version ❌Free 30-day trial
Professional$600/user/year
Enterprise$1,260/user/year
Premium$2,340/user/year
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year
Categories
Live Chats › Rank #73
Live Chats › Rank #66
Customer Support › Rank #31
Customer Support › Rank #27
Instant Messaging › Rank #19
Popularity
Determined by the number of sites using each technology.
RingCentral customer support technology is 1.4 times more popular than Dynamics 365 Customer Service.
Total websites
Market share
Live Chats
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
RingCentral is more popular in the United States, the United Kingdom, and Germany, while Dynamics 365 Customer Service is more popular in the Netherlands, Canada, and Australia.
United States
United Kingdom
Netherlands
Germany
Canada
Australia
Austria
France
Zambia
Italy
Awards
- ⬆️ 30th most popular in the United States in the Customer Support category.
- ⬆️ 57th most popular in the United States in the Live Chats category.
- ⭐ 8th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United Kingdom in the Customer Support category.
- 🔥 14th most popular in the United States in the Instant Messaging category.
- ⬆️ 26th most popular in the United States in the Customer Support category.
- ⬆️ 31st most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
RingCentral is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Dynamics 365 Customer Service is more commonly used on business, travel, and education and reference sites.
Online Shopping
Business
Fashion/Beauty
Marketing/Merchandising
Finance/Banking
Travel
Education/Reference
Internet Services
Software/Hardware
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Khoros🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.